Educational management & curriculum design

Monserrat Soriano

I design programs, materials and assessments that work in the classroom.

Graduate in Institutional and Curricular Educational Management and C1 English teacher, with experience in bilingual operations for the US market.

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Querétaro, Mexico

My English level, certified by EF SET

C1Advanced

Common European Framework of Reference for Languages (CEFR)

4

schools and universities where I have taught

3

levels: elementary, middle school and higher education

7

certifications and continuing-education courses

Focus

From the curriculum to the classroom, and back again.

I structure training and education programs, take them into the classroom and assess by competencies to know what to adjust. Each cycle starts better than the last.

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Curriculum design

Analytical programs under Mexico’s New Mexican School (NEM) framework and institutional syllabi for higher education.

Competency-based assessment

Lesson plans and formative assessments, from elementary school to university.

Teaching materials

Workbooks, workshops and toolkits, including Cambridge exam preparation.

Digital tools

Generative AI, data analysis and learning platforms for continuous learning.

Experience

Classroom, coordination and bilingual operations.

From 2019 to 2026, in Querétaro.

  1. – 8 mos

    Tata Consultancy Services (TCS) · New York Life

    Bilingual Process Analyst

    • Information verification and account audits for existing life insurance policies, in strict compliance with corporate protocols.
    • Transaction management and payment processing with a high level of accuracy.
    • Operations run 100% in English for the US market, handling confidential information.
    Bilingual ops

  2. – 4 mos

    Instituto Martin Luther King

    English Coordination Assistant

    • Designed workbooks, workshops and teaching materials for Cambridge certification prep.
    • Covered classes across subjects and levels, from early elementary to middle school.
    Coordination

  3. – 10 mos

    Colegio del Tepeyac, Campus Querétaro

    Teacher (elementary & middle school) and English Coordinator

    • Designed and delivered analytical programs under the NEM framework for elementary and middle school.
    • Coordinated institutional academic events and handled school conflict resolution.
    • Taught American Sign Language (ASL) and gave one-on-one tutoring.
    Teaching

  4. – 5 mos

    Colegio Citykids

    English Teacher, upper elementary

    • Competency-based lesson plans and assessments for 5th and 6th grade.
    • Hands-on teaching materials and Spelling Bee competitions.
    Teaching

  5. – 5 mos

    Universidad Tecnológica de Querétaro (UTEQ)

    English Teacher, higher education (TSU)

    • Lesson planning based on competencies and the communicative approach.
    Teaching

  6. – 1 yr 9 mos

    “Verduritas Tiernas” restaurant

    General Manager

    • Managed staff, budgets, cash flow and event logistics end to end.
    Management

Education

English first, then educational management.

Universidad Tecnológica de Querétaro (UTEQ)

Highlights & talks

Work that went beyond the classroom.

· UNAQ

Institutional curriculum design

I developed institutional syllabi and lesson plans using standardized academic formats for higher education.

Universidad Aeronáutica en Querétaro

· UAEMex

Speaker: “Experiences with the New Mexican School”

Part of the course “La Ecología y su Relación con la NEM” (Ecology and its relationship with the NEM).

Universidad Autónoma del Estado de México

Certifications

Seven credentials, all verifiable.

Continuing education in AI, data, languages, finance and organization. You can check them on my LinkedIn.

Google for Education

Generative AI for Educators

Google’s certificate for teachers who bring generative AI into lesson planning and the classroom.

Google · via Coursera

Introducing Data Analytics and Analytical Thinking

Microsoft & The Trust for the Americas

Inteligencia Artificial para Potenciar tus Estudios

EF · Campus New York

English Language Training

UNAM

Orden y Manejo del Tiempo

CONDUSEF

Diplomado en Educación Financiera

EF SET

C1 Advanced Certificate

CEFR level C1

Verify on LinkedIn

Skills

What I bring to every project.

Languages

  • Spanish (native)
  • English (C1 Advanced)

Instructional & pedagogical design

  • Manuals and toolkits
  • Curriculum design
  • Formative assessment
  • Adult learning
  • Active learning methods

Analysis & management

  • Following strict protocols and guidelines
  • Handling confidential information
  • Data analysis
  • Project planning

Digital

  • Generative AI
  • Learning platforms
  • Digital content creation

Interpersonal

  • Assertive communication
  • Structured problem solving
  • Critical thinking
  • Intercultural adaptability
  • Conflict management

Contact

Let’s talk about your next program.

Curriculum design, training or English classes. Tell me what you need and I’ll reply by email.

View LinkedIn

Querétaro, Mexico